Terms of Use

Dovenari™ · Website Rules

Terms of Use

These Terms of Use govern access to and use of dovenari.com, including website features, customer accounts, product content, customer support and other online services made available through the Dovenari™ store.

Last updated: September 24, 2026
Section 01

Website Operator

Dovenari™ and dovenari.com are owned and operated by Shenzhen Jiuyao Trading Co., Ltd.

References to “Dovenari™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer or other user of dovenari.com.

Section 02

Acceptance of These Terms

By accessing or using dovenari.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website.

Purchases are additionally governed by our Terms and Conditions and other applicable Dovenari™ store policies.

Section 03

Eligibility

To independently make a purchase through the website, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

Section 04

Permitted Website Use

You may use dovenari.com for lawful personal shopping, product research, account management, order-related activity, customer support and other legitimate activities connected with our store.

A limited, revocable, non-exclusive and non-transferable permission is granted to access and use the website for these purposes, subject to these Terms.

Section 05

Prohibited Uses

You may not use dovenari.com to:

  • Violate applicable laws or regulations.
  • Commit fraud or submit false or misleading information.
  • Attempt unauthorized access to systems, customer accounts or data.
  • Introduce malware, malicious code or harmful technology.
  • Interfere with website security, availability or operation.
  • Use automated tools to scrape or collect website information without authorization.
  • Unlawfully collect another person's information.
  • Infringe intellectual property, privacy, publicity or other legal rights.
  • Misrepresent your identity or relationship with Dovenari™.
  • Use website content or services for unauthorized commercial activity.

We may restrict website access, suspend an account, cancel an affected order or take other reasonable action if prohibited activity is identified.

Section 06

Intellectual Property

The Dovenari™ name, branding, product presentation, website design, graphics, photographs, text, videos and other original website content are owned by, licensed to or lawfully used by the store operator.

Protected website content may not be copied, reproduced, modified, republished, distributed, sold or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on dovenari.com transfers ownership of Dovenari™ intellectual property or third-party intellectual property to a user.

Section 07

Accounts & Information Accuracy

Where customer-account or checkout features are available, you are responsible for providing current, complete and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please notify us promptly if you believe your account or order information has been accessed or used without authorization.

Section 08

Customer Reviews & Content

If dovenari.com allows customers to submit reviews, photographs, comments, questions or other content, you are responsible for ensuring your submission is accurate, lawful and does not violate another person's rights.

By voluntarily submitting content for publication, you grant Dovenari™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display and use that content in connection with operating, improving and promoting the store, subject to applicable law and our Privacy Policy .

We may decline, moderate or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information or is unrelated to the relevant product or service.

Section 09

Product Information

We make reasonable efforts to present Dovenari™ product information accurately. However, product colors may appear differently because of photography, lighting, display settings and screen calibration.

Dovenari™ focuses on Christmas and winter decorative products including illuminated figurines, LED night lights, resin decorations, ceramic Christmas pieces, glass cloche displays, metal tabletop décor and seasonal home accents.

Product variation notice: Minor differences in painted finish, texture, color tone, decorative placement, surface detail, dimensions or weight may occur between individual decorative pieces. These characteristics are not necessarily considered defects.

Product information may be corrected or updated if an error, inaccuracy or omission is identified.

Section 10

Informational Content

Dovenari™ products are presented primarily as decorative holiday, seasonal and home display items.

Descriptions regarding Christmas traditions, winter themes, holiday atmosphere, decorative style or design inspiration are provided for general informational and design-context purposes.

Website content does not guarantee a particular personal, emotional, financial, health or other outcome and is not intended to replace qualified professional advice where such advice is appropriate.

Section 11

Third-Party Services & Links

Dovenari.com uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security and advertising providers.

The website may contain links to third-party websites or services. Their products, services, availability, content, security and privacy practices may be governed by their own terms and policies.

A third-party link does not necessarily mean that Dovenari™ controls or endorses every aspect of that third party's website or service.

Section 12

Website Availability

We may update, maintain, modify, restrict, suspend or discontinue portions of dovenari.com where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, security issues, service-provider outages, system updates or other circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted or completely free from errors.

Section 13

Website Security

We use reasonable measures intended to support website and information security.

However, no website, electronic communication or online transmission method can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing dovenari.com and for protecting your device, account credentials and personal information.

Section 14

Purchase Policies

Purchases submitted through dovenari.com are additionally governed by the following policies:

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

Section 15

Disclaimers & Liability

To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits rights, remedies, warranties or liabilities that applicable law does not permit to be excluded or limited.

Section 16

Applicable Law & Disputes

These Terms of Use are subject to applicable law, including any mandatory consumer rights that apply based on the user's location or relevant circumstances.

If a dispute arises, we encourage you to contact Dovenari™ customer support first so that the matter can be reviewed and both parties can attempt to reach a resolution in good faith.

Section 17

Updates to These Terms

We may update these Terms of Use when our website, technology, services, business practices or applicable requirements change.

The current version will be published on this page with an updated revision date.

Continued website use after an update is subject to the version then in effect, to the extent permitted by applicable law.

Have a website-use question?

Contact Dovenari™ customer support. Customer service is available daily from 8:00 AM to 10:00 PM.

Contact Customer Support
Company Details

Contact & Business Information

Dovenari™
Brand Name Dovenari™
Legal Company Name Shenzhen Jiuyao Trading Co., Ltd.
Owner Jin Jie
Business Address Room 607B, Huachuangda Yihui Building, Yijing Beiqu, Zone 47, Fanshen Community, Xin'an Subdistrict, Bao'an District, Shenzhen
Customer Support Email service@dovenari.com
Customer Support Phone +86 178-9645-9363
Customer Service Hours 8:00 AM – 10:00 PM Daily